FAQ

Is the swimming pool 'completely' private?

No, although your booked session is not shared with other families/groups and you have exclusive use, as a business, we have a duty to ensure that our customers are safe. Therefore staff will be seen in and around the pool hall monitoring customers' safety, and the correct and safe use of the facility during use.  We run back to back sessions, so staff will be also seen at times in the pool hall carrying out regular cleaning.  At the moment, we are all female staff. 

Swimming Pool attire

Please wear the proper swimming attire.  Toddlers and infants to wear correct swim nappies, adults to wear clothing that are non-cotton that do not run.  We ask swimmers to also wear swim cap or tie hair together to avoid it breaking/shedding into the water and being soaked with chlorine. 

Is the swimming pool safe for diving?

No, the pool is 1.25m constant depth, so it is not deep enough for safe diving.

Are there showers and changing facilities?

Yes, we have a toilet, a shower and changing pods poolside.

Are floats allowed?

Yes, we do allow small floats, pool noodles and armbands. However, we ask that children are still constantly monitored even when using floats.

How long is the jacuzzi session?

Due to the water temperature in the jacuzzi and for health purposes, especially for people with high blood pressure, heart condition, pregnancy and other illnesses, the recommended duration should be between 15-30 mins. We run the jacuzzi for 30 mins.

Are spectators allowed to come along to our swimming session?

We do charge for everyone who comes through the doors so they can be covered under our PL insurance if any injury should occur.

Is there available parking?

Yes, we are located in a residential area, so it is on-street parking along here.  We do ask customers to park along Grenville Place (road adjacent to the pool's address) on the right where possible and avoid parking opposite the pool's address or in front of the bungalows. We are on a bus route and double parking does causes difficulty for larger vehicles to safely go by.

What COVID MEASURES are in place?

where and when necessary, sessions are booked with gaps between the sessions for cleaning.  We ask that customers do not over-run and to leave 10-15 mins at the end of their session for changing so they can leave the building at the end of their booked slot.  We ask customers to arrive swim ready and shower after at home, where possible. There are hand gels/sanitizers located at various points for customers to use. 

Are we allowed extra time for shower/changing

No, your booked session includes changing.  You can book 1 hr, 1.5 hrs and up to 2 hrs for larger groups.  As we allow family the exclusivity of our facilities, with mainly 1-3 people having the entire pool hall, changing pods and bathroom just for themselves, to remain as a business, we have to run back to back sessions.  We do ask customers to be considerate to others, manage their time well, and try not to over-run into another groups time.  There is a large clock in the pool hall for this.